Offshore Outsourcing Projects

4ite believes in establishing a long-term relationship with our Clients/Vendors.
We work as a Business Development Company for your needs; we work with you to grow your business.
The services we offer you include:
• customer acquisition
• customer service support centre operation
• virtual office operation
• Field Sales operation

 

We will deliver to you:
• Long term projects
• lower business operation costs
• improved productivity
• continuous quality monitoring

 

Our management team is experienced, qualified and capable to help fulfill all your needs. The pace of outsourcing is gaining momentum as companies seek to reduce costs, improve operating efficiency, and concentrate on their core competencies to achieve high performance.

Outsourcing is a strategic choice for organizations looking to free their resources and focus on strategy, processes improvements, and cost efficiencies. Outsourcing increases capabilities and helps achieve competitive advantage.


How we help
We implement such a strategy within your business, resulting in the establishment of an effective sales channel or channels

 

How we help
We help you establish an effective support centre. We have the experience and established infrastructure to do so quickly, efficiently and in a cost-effective way.

 

How we help
We can help by efficiently running such an office for you in a cost-effective way. We manage the recruitment; training and ongoing people management to ensure your office provides the level of service your clients want.

 

Worldwide BPO Market by Industry Vertical

 

The market is expected to account for $17.9 billion in 2007,with a 9.5 percent CAGR. In addition; allied services like Payments, HR, and Administration Service are expected to account for $8.0-9.5 billion by 2008.

 

We are an Oblivious Choice

 

We're committed to deliver industry-leading, strategic outsourcing solutions. Our commitment and innovation, strengthened by the expertise of our people, ensured that partners with its customers to meet and exceed their expectations.

 

 

Our System Integration

 

SERVICES WE OFFER:

4iteServices provide a wide range of financial outsourcing services, which conforms to international standards that include the Telemarketing, Telesales, Customer Services (Inbound / Out Bound).

We have Managerial Skills, Experience, Infrastructure, and Pool of trained human resource to provide Call center services, 24 x 7, to various corporate in international market.

We have expertise in providing In-Bound as well as Out-Bound Call Center Services to our customers from Information Technology, Telecom, Financial, Insurance, Tourism and Service Industries.

We also provide seats of lease basis with supporting staff which comprises of Agents, Management, Technical Support and quality and we also provide seats without any supporting staff.


Centers working for us at :-

 

Chandigarh
Mohali
Noida
Dehradun
Jaipur
Mumbai

 

 

INBOUND Services we are running:

We attend to all type of queries from UK and Australia of our customer through toll free nos. at city, regional, or national level, related to:

• Product
• Services
• Sales schemes
• Billing, etc.

 

 

OUTBOUND Services:

Through our Out Bound call center we provide customers B2B, B2C services like:

• Product Awareness
• Product Description
• Product Availability
• Product Price
• Pre-Post sales services
• Lead generation
• Sales Promotion, etc.


We are currently holding the expertise in running campaign like USA Pharmacy, Australian pharmacy, Mortgage, Lead generating, Major Telecom campaign for Australia.

 
 
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